Clear & Fast Delivery Process
Order Confirmed
PO & deposit
Production + QC
25–35 days
Video Inspection*
Optional before loading
Pack & Load
Cartons + pallets
Shipping & docs
FOB/CIF/EXW
Customs + Delivery
To port/warehouse
Typical lead time: Samples 7 days | Bulk 25–45 days. Support FOB, CIF, EXW.
Video Inspection – See Before Shipping
Live or recorded inspection via WhatsApp, Zoom, WeChat. Walk through your order – check material, workmanship, dimensions, and packaging.
Live or recorded Random batch check Edge & hardware detail Packaging inspection 24h advance notice
Free for bulk orders. For sample orders we can send a short recorded video upon request.
Flexible Payment Options

Accepted Methods

  • T/T (Bank Transfer)
  • L/C (Letter of Credit)
  • PayPal
  • Credit Card
  • Alipay / WeChat Pay
  • Western Union

Payment Terms

  • 30% deposit, 70% before shipment
  • 50% deposit, 50% against B/L copy
  • 100% T/T in advance for small orders
  • L/C at sight for large contracts

Secure & Transparent

  • Encrypted payment gateway
  • Proforma invoice with all details
  • No hidden fees
After-Sales Guarantee

Warranty

  • 12-month structural warranty
  • Free replacement for defective parts
  • Lifetime technical support

Returns & Refunds

  • 30-day return window for quality issues
  • Full refund or reshipment upon approval
  • Return shipping covered by us (defective)

Customer Support

  • 24h email response
  • WhatsApp / WeChat support
  • Free assembly guides & video tutorials
Our Custom Capabilities
From materials to finishing, meet your unique needs

Multiple Wood Species

Oak, maple, walnut, cherry, ash, etc. FSC-certified material available on request.

Any Size Customization

Precise machining of any length, diameter, shape based on your drawings.

Diverse Surface Finishes

Clear lacquer, wood wax oil, water-based paint, PU paint, Pantone matching.

Brand Logo Customization

Laser engraving, silk screen printing, metal labels to enhance brand identity.

Wood-Metal Combination

Products combining wood and metal (iron, stainless steel, aluminum): metal legs + wood top, edging, inlays, etc.

Wood-metal combination

✓ Low MOQ from 50 pcs ✓ Fast Sampling 3-5 days ✓ 100% Inspection ✓ Global Delivery

Start Your Custom Project
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